Indexing Problems with very large file on EMC Centera
Hi everybody,
I have the problem that a file in the FSA is already archived to our EMC Centera and now has to be indexed. Unfortunately Vault cannot retrieve this file in a timely manner as the file is about 1 GB of size. The only way to get it back is using FSAUtility and even with this program the retrieval takes quite a lot of time.
36 14:34:48.438 [3096] (StorageCrawler) <7208> EV:L CItemFetcher::Start ArchiveID:116F5C8324031254DBDCB8C6D783865131110000evserver01 Slave thread: 8992 (hr=Success (0))
37 14:34:48.438 [3096] (StorageCrawler) <7208> EV:M CItemFetcher::RequestItem (BTID:8992) NextISN:17297 MaxISN:18446744073709551615 Format:3 MaxMarshallSize:10240 (KB) IIRebuildMode:1 (hr=Success (0))
38 14:34:48.438 [3096] (StorageCrawler) <7208> EV:L CItemFetcher::WaitForItem Request Info: [17297, ifIndexMetadata (3), 10240 (KB), iirmNone (1), 1C2556C79F73CED48BB21FBB173C06B561110000evserver01+201210180549237~201107080020300000~Z~50FFFDB0DB44DC2AE5738F1EC8BCD391+0+8RJTCITSJC0QReF0UG21DA45T68G4179PLFLS705CKAVKEQKU8NN4+0+1+41200.35624999999700000+1310985+17297++500+3+17310+1, 17297, The data necessary to complete this operation is not yet available. (0x8000000a)]
39 14:34:48.438 [3096] (StorageCrawler) <7208> EV:L CItemFetcher::WaitForItem waiting NextISN:17297 Wait:5 (secs)
40 14:34:50.048 [3096] (StorageCrawler) <7500> EV:L {CPools::TimerCallback} (Entry)
41 14:34:50.048 [3096] (StorageCrawler) <7500> EV:M CPools::TimerCallback -- Connection string: XXXXXX,XXXXXX?C:\Sources\mailarchiv1.pea, PoolRef: 441660165098608, Usage count: 0
42 14:34:50.048 [3096] (StorageCrawler) <7500> EV:M CPools::TimerCallback -- FPPool_Close -- Connection string: ANSA11,ANSA21?C:\Sources\mailarchiv1.pea, PoolRef: 441660165098608
43 14:34:50.048 [3096] (StorageCrawler) <7500> EV:M CPools::TimerCallback -- Connection string: XXXXXX,XXXXXX?c:\Sources\mailarchiv1.pea, PoolRef: 334608095456168, Usage count: 0
44 14:34:50.048 [3096] (StorageCrawler) <7500> EV:L {CPools::TimerCallback} (Exit) Status: [Success]
45 14:34:53.439 [3096] (StorageCrawler) <7208> EV:L CItemFetcher::WaitForItem Request Info: [17297, ifIndexMetadata (3), 10240 (KB), iirmNone (1), 1C2556C79F73CED48BB21FBB173C06B561110000evserver01+201210180549237~201107080020300000~Z~50FFFDB0DB44DC2AE5738F1EC8BCD391+0+8RJTCITSJC0QReF0UG21DA45T68G4179PLFLS705CKAVKEQKU8NN4+0+1+41200.35624999999700000+1310985+17297++500+3+17310+1, 17297, The data necessary to complete this operation is not yet available. (0x8000000a)]
46 14:34:53.439 [3096] (StorageCrawler) <7208> EV:L CItemFetcher::WaitForItem (BTID:8992) NextISN:17297 Timeout:5 (secs) SSID:(null) ItemISN:0 (hr=The request timed out. (0x80041b3a))
47 14:34:53.439 [3096] (StorageCrawler) <7208> EV:M CArchiveCrawler::GetNextItem Next ISN:17297 Format:3 (hr=The request timed out. (0x80041b3a))|SSID:(null) Item ISN:0 Item type:VT_EMPTY
48 14:34:53.439 [3096] (StorageCrawler) <7208> EV:L {CClientIdentity::DetermineIdentity} (Entry)
49 14:34:53.439 [3096] (StorageCrawler) <7208> EV:L {CClientIdentity::DetermineIdentity}|Validating using COM security ==> XXXXXXX
50 14:34:53.439 [3096] (StorageCrawler) <7208> EV:L {CClientIdentity::DetermineIdentity} (Exit) Status: [Success]
It looks like I am running in a timeout as the storagecrawler seems to have a timeout of 5 seconds per file. That's quite too short for this big file. Any idea how I can increase this timeout ?
The indexing of this file is blocking the whole indexing process of this archive unfortunately.
Kind regards
Manfred
Together with the support, we have deleted the problematic file and made an update to the index. now we are clean. I do not know what the problem is with this one file as it is a plain text file and we have even larger mdb files in the archive. so finally we have all but one file indexed.