Invalid SIS part
Hi, I'm using EV10 SP3. I'm getting the 7110 error:
"An invalid SIS part was encountered while doing watch file scan....
Invalid Reason = Verification failed for sis part when post processing Saveset with TID = [50B0519E9218ABAC4A9DBC89179405C1]."
So I ran a dumpsaveset on this TID and I get
EVSVR Command>ds 101E1FFCF7FA5D647A7DB240CFD8534C81210000CDCAAPEVSVR01 50B0519E-9218-ABAC-4A9D-BC891
79405C1
2013-10-10 10:33:15 Log file 'C:\Program Files (x86)\Enterprise Vault\Reports\EVSVR\EVSVR_DumpSaves
et_20131010103315\EVSVR_DumpSaveset_20131010103315.Log' created/opened
2013-10-10 10:33:15
2013-10-10 10:33:15 EVSVR Version (10.0.3.1090)
2013-10-10 10:33:15
2013-10-10 10:33:15 Initialising operation
2013-10-10 10:33:15 Arguments: 101E1FFCF7FA5D647A7DB240CFD8534C81210000CDCAAPEVSVR01 50B0519E-9218-
ABAC-4A9D-BC89179405C1
2013-10-10 10:33:15 Output folder: C:\Program Files (x86)\Enterprise Vault\Reports\EVSVR\EVSVR_Dump
Saveset_20131010103315\
2013-10-10 10:33:15 Log file path: C:\Program Files (x86)\Enterprise Vault\Reports\EVSVR\EVSVR_Dump
Saveset_20131010103315\EVSVR_DumpSaveset_20131010103315.Log
2013-10-10 10:33:15 Found a vault store: Parameter 101E1FFCF7FA5D647A7DB240CFD8534C81210000CDCAAPEV
SVR01 is the entry id for vault store 'Mail Vault Store 01'.
2013-10-10 10:33:15 Log file closed
2013-10-10 10:33:15
DumpSaveset Initialisation failed: ERROR: The second parameter 50B0519E-9218-ABAC-4A9D-BC89179405C1
is not a valid saveset or transaction id. Error: The specified Saveset does not exist. (0xc0041
aac). Error: 0xc0041aac
So I jumped on the SQL server and ran:
select * from EVVSMailVaultStore01_1.dbo.JournalArchive where TransactionID = '50B0519E-9218-ABAC-4A9D-BC89179405C1'
and it returned a result. "201310091306457~201302100614000000~Z~50B0519E9218ABAC4A9DBC89179405C1"
So from that I can see the location is somewhere in \2013\10-09\5\0b0\
I then went to the partition to check out the files but it was not there. I then checked a few other items which generated 7110 warnings and they were not there either.
These items in the JournalArchive have a BackupComplete=0.
Does this mean that the item was deleted before it could be backed up? Did users delete a PendingItem/SafetyCopy from their Outlook?
Is there a way to clean these entries out of the database?
Thanks.
You would use EVSVR to clean surplus database references
If it wasn't backed up, then it wouldn't be in a CAB file if you use collections, but just because BackupComplete = 0, does not necessarily mean it hasn't been backed up, so its worth checking your backups to see if the item exists, that being said, with that date, that is today, so unless you do snapshot backups, it may not be on your backups at allHave a look at the event logs, it could be that it failed to store the item properly and didn't complete its roll back, also if you do After Backup for the mailboxes, then no data loss should incur, as the item should remain as a pending item