pjoules
15 years agoLevel 2
Mass recall fails after 25 files
When our Enterprise vault server was set up the person who configured it set the FSA task to archive too high in the directory tree. I have been asked to force a mass recall of one of the branches.
I am doing this by copying the files to a temp location as the copy forces a recall. (If there's a better way of doing this then I'd be grateful to hear it). I can only copy 25 files at a time. If I try to do more the it fails after 25 with the message "Could not copy file <name>. The remote storage service was not available to process the request".
Does anyone know if there is a way round this issue as there is about 2Gb of files to recall with an average size of 100k so it will take me forever if I do have to do them 25 at a time.
On a related note... Can I apply a different policy to the existing FSA task to exclude this branch without side effects or do I have to set up an entirely new task and archive at a lower level in the tree and simply leave the existing task stopped?
I am doing this by copying the files to a temp location as the copy forces a recall. (If there's a better way of doing this then I'd be grateful to hear it). I can only copy 25 files at a time. If I try to do more the it fails after 25 with the message "Could not copy file <name>. The remote storage service was not available to process the request".
Does anyone know if there is a way round this issue as there is about 2Gb of files to recall with an average size of 100k so it will take me forever if I do have to do them 25 at a time.
On a related note... Can I apply a different policy to the existing FSA task to exclude this branch without side effects or do I have to set up an entirely new task and archive at a lower level in the tree and simply leave the existing task stopped?
You will want to use FSA utility. there is information about it in the Utilities guide.
Also, here is a technote:
http://seer.entsupport.symantec.com/docs/319381.htm
If I understand what you are trying to do you can set up the folders with a folder policy to exclude it from archiving.