Paul_Daley
20 years agoLevel 5
Missing Toolbar Button in Outlook 2003
I've just had a user who's search toolbar button in Outlook 2003 (no SP) has disappeared. Also the EV menu item under Tools has gone. Apart from this archived items are still shown with the correct icon and can be retrieved.
Initially when the user was first enabled, this was working.
I've tried clearing the forms cache (just for good measure) but no joy. The user is also using offline folders.
Any ideas?
Initially when the user was first enabled, this was working.
I've tried clearing the forms cache (just for good measure) but no joy. The user is also using offline folders.
Any ideas?
- I found that the EV client DLL had been disabled under Help, about Outlook, disabled items.
I've re-enabled it and the button has come back.
I have also been setting the office DisablePST registry key on machines where I've migrated peoples PST files. Would this interfere with ost usage perhaps?