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Ivos's avatar
Ivos
14 years ago

Move archive problem between two EV 9.0.1 MS cluster servers in same site

If I try to move archive over Move Archive Task from store on one MS cluster EV 9.0.1 to store on second MS cluster 9.0.1 in same site is visible follow error message:

Could not create the destination archive. Enterprise Vault will try again later unless the retry count has been reached. Exception: Exception thrown while creating/getting the destination archive. The move will not occur. CM API error code: 0x80040306. CM API error: An internal failure occurred. Internal Error: 'Catastrophic failure  [0x8000ffff]'.. Inner storage error code: 0x8000ffff. Inner storage error description: Catastrophic failure .

If I try move archive on first cluster but to new store on this cluster is all without  any problem.

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  • TonySterling's avatar
    TonySterling
    14 years ago

    Have you seen this?

     

    Article URL http://www.symantec.com/docs/TECH146905

    Enterprise Vault (EV) Move Archive job fails on specific items during Step 1 (Copying) with error "CM API error code: 0x80040306. CM API error: An internal failure occurred. Internal Error: 'Catastrophic failure [0x8000ffff]'"

  • AndrewB's avatar
    AndrewB
    Moderator
    14 years ago

    since it only takes a few seconds, i'd double check to make sure your stores and indexes are not in backup mode

  • TonySterling's avatar
    TonySterling
    Moderator
    14 years ago

    Have you seen this?

     

    Article URL http://www.symantec.com/docs/TECH146905

    Enterprise Vault (EV) Move Archive job fails on specific items during Step 1 (Copying) with error "CM API error code: 0x80040306. CM API error: An internal failure occurred. Internal Error: 'Catastrophic failure [0x8000ffff]'"