Moving the enterpise vault between different directory.
Hi Team,
I face an issue moving the Enterprise vault between different direcotry.
My window environment have 2 domain and 2 child domain. Each site have each standalone EV box, now my task is migrating all vault into one box.
So i have install a new ev box with window server 2008 R2 and EV 9.0.3. and i upgrade all the ev box into same version as 9.0.3
initially moving between first site is working but when moving a child domain ev to destination EV failed, but what is weird is the move status show
completed, but the ev icon email is unable to open. So i believe is the shortcut itself is not updating after move.
Any ideas on this? thanks in advance for any advise provided.
thanks and regards,
wilson
It is found below registry causing the problem, which it is initially recommend by symantec support.
_________
Please set UseLocalDirectory = 1 on both of source and destination server.
On a 32-bit OS: HKEY_LOCAL_MACHINE\SOFTWARE\KVS\Enterprise Vault
On a 64-bit OS: HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\KVS\Enterprise Vault
Create a new DWORD called UseLocalDirectory and set the value to 1._______
I feel frustrated by this recommendation is not proven, and it has cause me a lot of problem, and yet i didnt see any help from symantec support, it is rather slow and misleading.