need to disable / remove users archive ( already removed from Exchange)
Hey Guys,
Unfortunately the separation process at my company hasn't been followed very well and users have been deleted from our systems in an improper order. Currently we have a mass amount of users that no longer have Exchange mailboxes however they were never properly disabled and removed from the EV archives.
Now the provisioning task throws out a list of names from people that currently have enabled archives but no present mailbox within Exchange. Since there is no present mailbox within exchange I can't use EVPM in order to disable and/or zap the mailbox.
What would be the best method of "disabling" the users on the Enterprise Vault side of the world in order to clean up the provisioning tasks errors?
Thanks!
generally speaking if the users are no longer in your environment any more, you can't disable them, i know this was an issue in EV8 SP4 (not sure about SP5 or EV9)
What i would suggest is just clearing out the ExchangeMailboxEntry table then let provisioning run again, it will only repopulate those that exist in Exchange, only errors provisioning should give is if you are specifically targeting someone that doesnt exist in AD anymore.
Once the EME table has been cleared and repopulated with only the existing users, you can then do a query from the Archive/Root tables against the ExchangeMailboxEntry tables to display users that do not have an active exchange mailbox
