Forum Discussion

Marcrp's avatar
Marcrp
Level 5
10 years ago

Negative Numbers on Usgae.asp

Hi

We are getting negative numbers on our usage.asp report page and I don't know why?

here are a couple examples:

Neil Newman -8,018 -488 IT Services User
Andrew Chambers -278 -11

Empty Property / Env Monitoring Officer

Any advice appreciated.

 

Thanks 

  • You definitely need a support call from the sound of things.  They will be able to give you a hands on look.

  • Personally I have never seen this.  Seems like you might want to call support.

    Could you try this SQL?


    --This gives the archive name and size of archive in bytes
    --Runs against the VaultStore Database
    SELECT ex.MbxDisplayName,
    a.archiveditems as Count, a.archiveditemsSize as 'Size'
    FROM Saveset s
    Join Archivepoint a on a.ArchivePointIdentity =s.ArchivePointIdentity
    Join EnterpriseVaultDirectory.dbo.ExchangeMailboxEntry ex on ex.DefaultVaultID = a.ArchivePointID
    GROUP BY ex.MbxDisplayName, a.archiveditems, a.archiveditemssize

  • I think I'll have to call support as you say.

     

    The SQL output was the same as the usage.asp page so there appears to be something not quite right! If I get the user to go into Archive Explorer and look at the total in their archive the number is a postive number (4000 compraed to the -9838 shown in usage.asp)

  • You definitely need a support call from the sound of things.  They will be able to give you a hands on look.