ashks2014
11 years agoLevel 5
Not enough storage is available
Hi All,
I'm trying to enable a user mailbox on our EV server and getting the error below
Can anyone advise a solution for this?
You will want to refer to the TN I posted earlier:
Recommended Solution:
Install the following Hotfix provided by Microsoft, which will increase the number of MAPI connections available to 100:
http://support.microsoft.com/kb/2512788Note: The Deployment Scanner in Enterprise Vault 9.0.2 and 10.0 and higher now includes the necessary checks for the Microsoft hotfix.
Alternative Solutions:
The following alternative solutions are available if the recommended solution cannot be implemented:- Reduce the total number of threads used by all the tasks on a given Enterprise Vault Server
Each thread of a Mailbox Archiving task can hold two MAPI sessions (one for archiving and the other for synchronization) and hence setting the task to 5 threads/connections, actually means 10 profiles/sessions in the Outlook cache. Try to reduce the number of archiving threads to approximately 25 to allow for other threads, such as those from the Shopping Service and PST Migration
- Use the ProfileExpire registry setting to have EV clear down any unused MAPI profiles.
- Use Outlook 2003 on the Enterprise Vault server
Note: If Exchange 2007 is the only email system configured within the environment, there may be additional setup requirements
Note: If Exchange 2010 is configured as an archiving target from this Enterprise Vault server Outlook 2007 is required
Note: Each thread of a Mailbox Archiving task can hold two MAPI sessions (one for archiving and the other for synchronization) and hence setting the task to 5 threads/connections, actually means 10 profiles/sessions in the Outlook cache. Try to reduce the number of archiving threads to approximately 25 to allow for other threads, such as those from the Shopping Service and PST Migration.
Note: If Exchange 2010 is configured as an archiving target from this Enterprise Vault server Outlook 2007 is required- Reduce the total number of threads used by all the tasks on a given Enterprise Vault Server