Forum Discussion

DRC_2's avatar
DRC_2
Level 3
20 years ago

Outlook 2003 msg files left in PendingArchive state

Outlook 2003 msg files are not removed from the PendingArchive state after they are journaled through the system.
The messages don't delete anyone know why?
Enterprise Vault
Information Governance

1 Reply

  • Micah_Wyenn_2's avatar
    Micah_Wyenn_2
    Level 6
    20 years ago
    Woah,
    Deja vu. :) I'd check to make sure that you don't have safety copies enabled on the vault store for the journal. Also check to ensure that the journal archive process (I'm assuming EV6.0sp1 here) has a properly formatted and permissioned exchange mailbox account (so it can do the removes).

    Micah