Outlook 2010 Add-In
I just had an issue with a client not being able to install the Outlook Add-In. Their Outlook version was 14.0.5128.5000 where as a previous Outlook 2010 on another client machine was a slightly lower version (I assume a few Office updates less) and it worked fine. I have had to download the entire 9.0.2 image for Enterprise Vault just to extract the small Outlook Add-In. Is this not available as a seperate download anywhere for our client to get themselves?
Thanks,
Luke
The latest version is 9.0.2.
You can get later clients, other than the base release, with a bit of digger. Eg :
http://www.symantec.com/business/support/index?page=content&id=tech162170
That's a cumulative client update post EV 9.0.2
You may want to look at enabling MSI logging, if the install doesn't succeed :
https://www-secure.symantec.com/connect/blogs/enterprise-vault-outlook-client-installer-logging