Outlook 2013 and Event ID 3433
Hi,
I seem to be getting lots of the below logged. I have the RecipientMax and AttachmentMax registry values set but only on the Outlook 2007 "12.0" branch (set by the EV install), now I have Outlook 2013 but the values are not in the "15.0" branch.
Are there equivalent Outlook 2013 values? I can't find anything on MS about them.
Thanks
Log Name: Symantec Enterprise Vault
Source: Enterprise Vault
Date: 5/18/2016 3:15:14 AM
Event ID: 3433
Task Category: Archive Task
Level: Error
Keywords: Classic
User: N/A
Computer: SERVER
Description:
Could not build a saveset for the message titled [SUBJECT ] in Mailbox [MAILBOX DN], function [CArchivingAgent::PI_BuildSaveset] failed.
Error: 0x8004011B
Description: Unknown error 0x8004011B
For more information, see Help and Support Center at http://entced.symantec.com/entt?product=ev&language=english&version=11.0.1.0&build=11.0.1.3573&error=V-437-3433
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Enterprise Vault " />
<EventID Qualifiers="49156">3433</EventID>
<Level>2</Level>
<Task>19</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-05-18T07:15:14.000000000Z" />
<EventRecordID>34342345</EventRecordID>
<Channel>Symantec Enterprise Vault</Channel>
<Computer>SERVER</Computer>
<Security />
</System>
<EventData>
<Data>SUBJECT</Data>
<Data>MAILBOX DN</Data>
<Data>CArchivingAgent::PI_BuildSaveset</Data>
<Data>0x8004011B</Data>
<Data>Unknown error 0x8004011B</Data>
</EventData>
</Event>
The Registry keys are same for Office 2013
HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\15.0\Outlook\Options\Mail
If the registry hive is not present, it can be manually created