Problems enabling RMS with Journaling in Enterprise Vault to decrypt Microsoft AIP

Hello,

On 2, what kind of BS is that?

<edit, or does VRTS mean RMS decryption only works for O365 journal items?> 

We're running SMTP Archiving to journal from both on-prem and O365. As long as you get the connectors correct, it'll work like a charm. We're archiving over 3 million messages a day, where most come from O365.

We're NOT using RMS decryption, but I am 110% sure you can use SMTP Archiving for on-prem also.

Hello ChelanCoPUD 

SMTP Archiving DOES work with Exchange 2013 on-prem. If the scenario involves AIP, then that's is something that may need investigation and like Support suggested, a consultant to work on this. 

"Using Enterprise Vault SMTP Archiving. Exchange Server uses an Exchange Send Connector to send the journal mail direct to Enterprise Vault SMTP servers. Enterprise Vault archives the journal mail using Enterprise Vault SMTP Archiving. With this solution there is no need for the journal mail to go to a dedicated Exchange Server journal mailbox first. This can significantly reduce the configuration complexity and storage requirement on Exchange Servers. "

You might want to configure SMTP Archiving for Exchange and then follow the TN shared with you earlier by Technical Support and see if that helps. 

Let us know how it goes and folks like GertjanA and I are always here to help. 

Hi

There are really 2 options you have when you want to journal AIP encrypted emails in decrypted form in EV. 

1. Use Exchange 2013 Journal report decryption - it works great with EV SMTP archiving as well as traditional Journal Mailbox archiving. We use both of these methods. However note Journal report decryption only supports Exchange premium journal rules.

2. Use the native RMS decryption feature available in EV 12.5. For this to work you need to turn off Exchange Journal report decryption and Enable RMS decryption settings in EV. 

Hope this helps.