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Minke's avatar
Minke
Level 4
15 years ago

PST Collector error - "Could not get holding folder location disk space of"

Hi,

I am starting to see the following in the log file for the collector

** 27/05/2010 10:07:55 AM Could not get holding folder location disk space of \\Sydev01\Cache: Could not find file '191E02D60DC9FBA429022141763DAC1051p10000evsite1.au.pfoxint.com.pst'. **


Any ideas?  I've stopped and restarted colelctor and migrator.. no joy
Enterprise Vault
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  • EVNoodles's avatar
    EVNoodles
    Level 4
    15 years ago
    A dtrace of the PST Collector service or a snippet of it may show a different picture (permissions, the account PST Locator is running under, File no longer there etc)

    Please follow the instructions in the technote below in order to obtain a Dtrace. 
    Ensure you replicate the issue whilst the Dtrace is running and logging in order for the issue to be captured in the log.
    i.e. Do a RUN now on the PST Collector Task

    http://seer.entsupport.symantec.com/docs/276120.htm 
       
    Please Dtrace the following:
    PST Collector

    It may be worth logging a support call with us, if the problem isn't instantly obvious from the results of the trace.