PST migration keeps failing
Hey guys,
we just gained the responsibility to support a further company and we will activate EV for them. In advance we have the task to import all their collected PSTs. Therefore I'm just creating the overall process and testing the PST import wizard in the backend.
My colleagues shared some old monitoring mails with me and I put them into several PSTs.
We want to move all PSTs in a folder called "_PST" and create shortcuts for the archived items. In the first tries the migration was always failing having the report telling me that there are no eligible items. After a while I checked the archive explorer and everything was there. So just the shortcuts have not been created.
EV: 10.0.4
Exchange 2010 RU11
PST Size: 50-100 MB
Mailbox size: 350MB
Mailbox quota: 3GB
So even if there was enough space in my inbox I have changed the quota to unlimited and in the next try even the shortcuts have been generated.
So my question is, why is the reporting of the PST migration so far awy from the reality?
EVENT 6742
PST Migration Report
Migration status: IncompleteProcessing aborted due to an unrecoverable error.
PST file: T:\PST_Import\Calendar 2013 Export.pst
Archive Name: Myuser
Vault Id: 1B4AB8C031D5FD043B85394F308ED18241110000archive
RetentionCategory: MBX JRNL Retention
Exchange Server\Mailbox: NE-ML-DB05\Myuser
Number of folders processed: 4
Number of items archived: 0
Total size of items archived: 0 KB
Number of items unable to be archived: 0
Number of items not eligible for archiving: 294
Number of items moved to mailbox: 0
Elapsed Migration Time: 0:0:6 (hours:minutes:seconds)
Migration Rate: 0.00 MB/Hour
What you see here is a PST migration, where everything is stored successfully, but with failing shortcut creation.
Is there anything I have to prepare for this process?
Kind regards,
woelki