Question on Trigger File
Hi All
I have a customer on EV 9.0 sp3.
Every night they stop the EV Services and run SQL Maintenance and Backup EV. They don't put the Services into Backup mode for this window period but actually stop the EV services.
They also use Tivoli for Backup and have set the Vault Store for " Remove Backup Copies Immediately ". Tivoli doesn’t remove the Archive Bit so I am understandably seeing the Awaiting Backup in Usage.asp, a reflection of the Journal Archive table, not decreasing.
I have configured the Trigger File to run during the script that stops the EV services, it creates the IgnoreArchiveBitTrigger.txt successfully but I still don't see the Awaiting Backup drop.
My questions is would EV recognise the Trigger File if you just stop and restart the Services or do I have to configure EV to run in Backup Mode. My understanding is that it’s the starting of Storage Service that reads the Trigger file so this method should work. But I may be missing something
Thanks
Hello Bruce,
As far as I know, you will have to set/clear backup mode for the triggerfile to be processed. I would first check the below. Make sure (but I assume you know) that you create a new triggerfile (current date/time) to make sure EV knows anything before that date has been backed up.
Verify that the partitions are set to check for a triggerfile:
Configure Enterprise Vault to look for the trigger file:
1. Open the Vault Admin Console (VAC)2. Expand Vault Stores3. Expand each Vault Store Group4. Right-click on the appropriate Vault Store Partition and go to Properties5. Select the Backup tab and check "Check for a trigger file" and choose the appropriate scan interval time6. Click OK to save the settings.7. Restart the EV Storage service so that the update is enabled.