Forum Discussion

sandrine_goetha's avatar
9 years ago

Re-Archiving entire mailbox

Hello,

I just got this question from Management.

First our environment :EV for Exchange 2010/2016 , EV 11.0.1.5 planned to migrate to 12.1.1

We archive without shortcut ....just a copy is made in the vault Stores

From The vault Store it was decided ( by management for cost reasons) to use disk whithout any back-up possibilities.

Now they are thinking at using EV as back-up of Exchange.

 

I know this is not the optimum settings and a lot of you wouldn't do it this way but it was management decisions for cost and acceptance reasons.

I was asked in case we lose our stores is there a way to rearchive entore mailboxes ( as it is highly improbable that we loose both EV and Exchange at the same time ).Unfortunately I don't know any does any of you has an idea ?

Thanks

Sandrine

 

6 Replies

  • Hi Sandrine,

    That is not possible. Typically, when an email is archived, after it is securely stored in EV, it is deleted from the mailbox and replaced with a shortcut. When a user tries to open an archived email by clicking on the shortcut, the actual email is retrieved from EV as it is no longer in Exchange. 

    If an archive is accidently deleted or full vault store lost, you have 1 or 2 options;

    1. Recover the EV vault stores from backup (EV vault store backup)
    2. Recover the mailboxes from backup (Exchange backup) - this is not very practical as you will need to recover from multiple backups

    Hence both EV and Exchange backups are critical. Let me know if you have any queries, and I'll elaborate further.

     

    • GertjanA's avatar
      GertjanA
      Moderator

      Hello Sandrine, Virgil,

      I think the key remark from Sandrine is "We archive without shortcut ....just a copy is made in the vault Stores"

      This means (afaik) that items from the mailbox do sit in the archives, but there are no shortcuts. If Sandrine means'"can we rearchive mailboxes if EV stores fail", the answer would be yes, but.... If a user has cleaned up the mailbox, or there is an Exchange management policy running delting items, or user moves items to PST, these will not be rearchived. I do believe you need to test, as it might be the messages in the mailbox that have been archived have a setting like 'don't archive again'.

      • sandrine_goetha's avatar
        sandrine_goetha
        Level 6

        Hello Gertjan, Virgil,

        Thank  to both of you for your answers.

        I'm well aware of the " normal" procedure but my question was just to know waht we could do in our setting  should a problem arrise.I'm also aware it would only rearchive items present in the mailbox at time of re-archiving.

        The problem is , as Gertjan pointed out, the MAPI property of the message in mailbox  : archived date.

        I already tested and if I delete this I can rearchive without problem BUT I can do this for a few items but not for full mailboxes and especially not for 30 GB mailboxes. Perhaps if somehwere a sript would exist to delete this MAPI property.

        Thanky

        Sandrine