Forum Discussion

Geoff_Hutchinso's avatar
Geoff_Hutchinso
Level 3
9 years ago

re-enable disabled mailboxes

Hi,

 

I have been moving mailboxes and mailbox archives between sites, prior to moving the mailboxes I disabled archiving for each mailbox.

Now that the mailboxes and archives have been moved I would like to re-enable the mailboxes for archiving again.

I have run the provisioning task but when I use the enable mailbox wizard it does not show any mailboxes to enable.

The users are all in the correct provisioning groups.

When I look at the archiving report for the server they are moved to it correctly shows the mailboxes as being disabled and no archiving being done.

Is there something else that has to be done to re-enable archiving on these mailboxes.

 

Thanks.

 

Geoff.

Enterprise Vault
Information Governance
Windows Server (2003-2008)
  • Geoff_Hutchinso's avatar
    Geoff_Hutchinso
    9 years ago

    I checked the targets and all good, I ran another couple of provisioning task runs and also performed some database maintenance, and the disabled mailboxes are now showing and I am now re-enabling them.

  • JesusWept3's avatar
    JesusWept3
    Level 6
    9 years ago
    What does the provisioning report say for those mailboxes?? And you're moving them in the same EV site, correct? Or to a different site??
  • Geoff_Hutchinso's avatar
    Geoff_Hutchinso
    Level 3
    9 years ago

    The provisioning report shows as updated mailbox, the archives are moving within the same EV site.

     

    Thanks.

  • JesusWept3's avatar
    JesusWept3
    Level 6
    9 years ago
    You could run the following SQL statement DELETE FROM EnterpriseVaultDirectory.dbo.ExchangeMailboxEntry Then after, re-run provisioning and then try re-enabling again
  • PRADiiP's avatar
    PRADiiP
    Level 4
    9 years ago

    Can you check the provisining Task setting to check if the Exchange server is introduced to your new  EV server?

  • PRADiiP's avatar
    PRADiiP
    Level 4
    9 years ago

    Also check if the Exchange servers are added in EV Target

  • Geoff_Hutchinso's avatar
    Geoff_Hutchinso
    Level 3
    9 years ago

    I checked the targets and all good, I ran another couple of provisioning task runs and also performed some database maintenance, and the disabled mailboxes are now showing and I am now re-enabling them.