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John_Santana's avatar
John_Santana
Level 6
10 years ago

Receiving intermittent classic error 4999 in Hub/Client Access Server 2010 SP3 ?

People,

I'm using 2x VMs of HT-CAS Exchange Server 2010 SP3 role, somehow I noticed that there is a regular intermittent error logged in the Application Log:

Log Name:      Application
Source:        MSExchange Common
Date:          17/03/2015 7:07:10 AM
Event ID:      4999
Task Category: General
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      PRODHT-CAS01-VM.Domain.com
Description:
Watson report about to be sent for process id: 2956, with parameters: E12, c-RTL-AMD64, 14.03.0123.004, M.E.RpcClientAccess.Service, M.Exchange.StoreProvider, M.M.MapiStream.get_Length, M.E.D.Storage.TooManyObjectsOpenedException-18334, 41f3-505f, 14.03.0123.002.
ErrorReportingEnabled: False

and this one:

Log Name:      Application
Source:        MSExchange Common
Date:          16/03/2015 7:06:57 PM
Event ID:      4999
Task Category: General
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      PRODHT-CAS02-VM.Domain.com
Description:
Watson report about to be sent for process id: 2668, with parameters: E12, c-RTL-AMD64, 14.03.0123.004, M.E.RpcClientAccess.Service, M.Exchange.StoreProvider, M.M.MapiStream.get_Length, M.E.D.Storage.CorruptDataException-18334, aea7-d008, 14.03.0123.002.
ErrorReportingEnabled: False

 

Does anyone know if Enterprise Vault v 11 cause that issue ?

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  • AndrewB's avatar
    AndrewB
    10 years ago

    i suspected you didnt have any URs installed. some light research shows that issues similar to this have been addressed by the Exchange rollups so you might want to look into installing them.

  • AndrewB's avatar
    AndrewB
    Moderator
    10 years ago

    i dont think this is related to EV. in researching the Exchange error, it looks like something that would have been resolved in an update to SP3. what Update Rollup do you have installed in your Exchange environment?

  • TonySterling's avatar
    TonySterling
    Moderator
    10 years ago

    Hey John,


    I think the best avenue to resolution would be to work with MSFT or post on a MSFT forum.

    Best,

    Tony

  • AndrewB's avatar
    AndrewB
    Moderator
    10 years ago

    i suspected you didnt have any URs installed. some light research shows that issues similar to this have been addressed by the Exchange rollups so you might want to look into installing them.

  • John_Santana's avatar
    John_Santana
    Level 6
    10 years ago

    Hi Andrew,

    I wonder if you can share the link or report about this issue related to the Exchange Server 2010 SP3 that is fixed in Update Roll up X ?