Removing Empty Folders from Archive Explorer in EV v8.0
Hi All,
Is there any way of removing empty folders from Archive Explorer immediately? In previous versions the Delete Empty Folders reg key used to do the trick found in this technote:
http://seer.entsupport.symantec.com/docs/283571.htm
In version 8 it doesn't seem to work. In the technote for versions 7.0 and above, it describes that the folders will be removed after 14 days due to the ophaned shortcut function. Is there a way to overwrite this? I've just migrated some mailboxes and tested the shortcut deletion and update archive location features and it works perfectly (this is a feature I have been wanting since I started using EV) though the folders I deleted out of Outlook still exist in Archive Explorer and I need to delete them.
Any help would be greatly appreciated.
Kind Regards,
Daniella
- Hi All,
I have finally got this working. There was a problem with some entries in the Journal Archive table (missing ServiceID) that was stopping these folders from being deleted. Also for some folders, due to the folder having a subfolder, I had to go to the ArchiveFolder table and manually delete the folders in order for them to dissapear after resetting the DeleteEmptyFolders Reg Key to 1.
Thanks for all your help guys, much appreciated.
Cheers,
Daniella