Forum Discussion

Messner_Michi's avatar
Messner_Michi
Level 3
8 years ago

Restore deleted Placeholder (after moving)

Hi,

Big problem.

After a sahre migration to an other partition, we also moved the placeholder using FSAutil.exe -pm ...

All worked, but unfortunately on the last robocopy /Mir was enabled so all shortcuts has been removed from the new partation. At the moment there are not placeholder shortcuts even on the old than on the new path.

What can I do ?

I tried to recreate the shortcuts using fsautil -c-f -s but not all shortcuts came back and a lot in a wrong path ?!?

A solution could be getting them back from our backup system (Veritas NET Backup). But how can I restore only the placeholder not that the wohle file will be recalled otherwhise the space on disk is not enough (archived files take about 700GB)

 

Thanks for supporting me

  • plaudone1's avatar
    plaudone1
    8 years ago

    Hi, 

    EV only knows about the location where the items were archived from as it does not perform moved item updates for FSA.  The backup would be correct as it contains the valid location at the point of the backup.  The only way to get the items back to the location where they exist currently in the backup, as a PH file, is to move them manually from where EV recreates them with FSAUtility.   A move on the same volume will not cause a recall of the items. The recreate shortcut option does not allow you to target a new folder location and only goes to the original location.   

    The other option would be to restore the data to the current location using the -t command, however this would restore full files and not the shortcuts.  The files would then have to be archived and converted to PH files using the archiving task.  

    Regards, 

    Patrick 

  • plaudone1's avatar
    plaudone1
    Level 6
    8 years ago

    Hi Messner_Michi,

    The PH files will only get restored to the original path they were archived from as FSA does not perfom moved item updates for shortcuts that are moved.  If a shortcut was moved from one folder to another on the same volume then the recreate/restore would go to the original location and not the current location.  If you were to look in the original location the files should be there since a -f was used to force the recreation.  

    The only way to get the items back to the structure they were in during the migration you would need to move the items manaully or restore from backup.  Since the database should be updated with the new paths and archive point location you should not have any issues with the restore causing duplicate archive messages. 

     

    Regards, 

    Patrick 

    • Messner_Michi's avatar
      Messner_Michi
      Level 3
      8 years ago

      Thanks for your answer,

      could you please tell me how I perform a restore from the backup ? I tried that, the file was restored but compleatly with the full size on disk. As policy type for restore I have selected VMware. Are there some special settings to recover only the shortcut ? 

       

       

      • plaudone1's avatar
        plaudone1
        Level 6
        8 years ago

        Hi,

        If the shortcut was backed up it should restore as a shortcut unless something is causing the file to be recalled after it is restored.  This could be AV on the file server.  The file should be about 4K if it is a shortcut.  

        If you could run a test restore to a folder on the file server with a Dtrace on the EVPlaceholderService process that would show if the file is being recalled after the restore.  The command line option in the following would be the best option - https://www.veritas.com/support/en_US/article.TECH38122.

        Regards,

        Patrick