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screenburn's avatar
screenburn
Level 4
15 years ago

Restore Email

Hi,
Kindly clarify. If we manually restore email from Enterprise Vault (either from Archive Explorer or Outlook) will it delete the messages from EV database as well?
 
Our policy is to keep all emails in archive and we want to restrict the users from any activity to delete emails from archive e.g. if user restore all of his emails and export it to PST before resign.
 
Regards
Maged

  • Manually restoring via Outlook toolbar or copying via Archive Explorer does not delete from the archive. 

    You can prevent users from Deleting via the Admin Console


    Site Settings:
    1.  Open the VAC.
    2.  Go to the Site level properties.
    3.  On the General tab verify that the option "Users can delete items from their archives" is not checked.
    Note: When enabling the "Users can delete items from their archives" option it will be necessary to restart the IIS Admin service and also to synchronize all the mailboxes. (If this does not work right away you may need to reboot the EV server to allow it to take effect faster or also try doing a run now in report mode ).
    Or
    Retention Category property tab:
    1.  Open the VAC.
    2.  Expand to the Retention Categories.
    3.  Right click on each retention category and select properties.
    4.  On the General tab verify that the option "Prevent deletion of archived items in this category" is checked.

3 Replies


  • Manually restoring via Outlook toolbar or copying via Archive Explorer does not delete from the archive. 

    You can prevent users from Deleting via the Admin Console


    Site Settings:
    1.  Open the VAC.
    2.  Go to the Site level properties.
    3.  On the General tab verify that the option "Users can delete items from their archives" is not checked.
    Note: When enabling the "Users can delete items from their archives" option it will be necessary to restart the IIS Admin service and also to synchronize all the mailboxes. (If this does not work right away you may need to reboot the EV server to allow it to take effect faster or also try doing a run now in report mode ).
    Or
    Retention Category property tab:
    1.  Open the VAC.
    2.  Expand to the Retention Categories.
    3.  Right click on each retention category and select properties.
    4.  On the General tab verify that the option "Prevent deletion of archived items in this category" is checked.
  • it does not Delete the item unless the retenion period is over

  • I mean the Messages are deleted based on the retension period ,when the expiry runs . Restoring the item does not delete the message from the archive