Forum Discussion

JKormos's avatar
Level 3
10 years ago

Restoring emails - format is missing

Good morning! We've had a report where an employee is trying to restore an email from Enterprise Vault and it does not bring back the formatting in the email.  When they restore other emails with ...
  • TonySterling's avatar
    10 years ago

    So it didn't work in the morning but then in the afternoon it did?  If you can reproduce it you could do some tracing.

    I would recommend working with Symantec support to find root cause.