Forum Discussion

wg231063's avatar
wg231063
Level 2
14 years ago

Server Settings Migration Wizard Import Error

We want to migrate an EV 9.0.2 Server on Windows 2003 to a new hardware on Windows 2008 R2 with the new Server Migration Wizard. Everything works good until we try to import the migration file on the new server. We get an error that the VSA password is not valid, but ist is. The OS on both systems is german.

 

Regards

Walter

Enterprise Vault
Information Governance
  • KarlW's avatar
    KarlW
    14 years ago

    Hi

    Thanks for the feedback and analysis.  This issue will be resolved in the next drop of the Server Migration Wizard (no date as yet - but I'll post when it's released).


    Regards

    Karl

  • wg231063's avatar
    wg231063
    Level 2
    14 years ago

    30.08.2011 09:13:44 Task "Check if Enterprise Vault core services are installed." Started
    30.08.2011 09:13:44 Task "Check if Enterprise Vault core services are installed." Completed
    30.08.2011 09:13:44 Task "Check Enterprise Vault version." Started
    30.08.2011 09:13:44 Enterprise Vault Version is 9.0.2.1061
    30.08.2011 09:13:44 Enterprise Vault Version check passed
    30.08.2011 09:13:44 Task "Check Enterprise Vault version." Completed
    30.08.2011 09:13:44 Enterprise Vault core services not configured
    30.08.2011 09:13:44 Task "Check Operating System" Started
    30.08.2011 09:13:44 running as 32 bit process on 64 bit OS
    30.08.2011 09:13:44 Task "Check Operating System" Completed
    30.08.2011 09:13:44 returning mode Import
    30.08.2011 09:13:51 Validate package path F:\Migration\Mig\EVServerMigration_Settings_EVServer1_20110830T0911.evsmp
    30.08.2011 09:13:51 Set package path starts...
    30.08.2011 09:13:51 Set package path ends.
    30.08.2011 09:13:51 Validate package path ends.
    30.08.2011 09:13:51 Package Path F:\Migration\Mig\EVServerMigration_Settings_EVServer1_20110830T0911.evsmp is valid
    30.08.2011 09:13:51 Check available disk space ends.
    30.08.2011 09:13:51 Export Server Version [9.0.2.1061] Import Server Version [9.0.2.1061]
    30.08.2011 09:13:52 Get server information from export package starts...
    30.08.2011 09:13:52 Get server information from export package ends.
    30.08.2011 09:13:52 Set import cluster mode to Non-clustered
    30.08.2011 09:13:52 Set import cluster mode from Non-clustered to Non-clustered succeeded
    30.08.2011 09:13:52 Task list cleared
    30.08.2011 09:13:52 Update locations task added
    30.08.2011 09:13:52 Import Report Files task added
    30.08.2011 09:13:52 Import Setting Files task added
    30.08.2011 09:13:52 Update Computer Entry task added
    30.08.2011 09:13:52 EV DCOM Configure task added
    30.08.2011 09:13:52 Create And Configure EVServices task added
    30.08.2011 09:13:52 Write Server Info To Registry task added
    30.08.2011 09:13:52 Configure FSA Reporting WebApp task added
    30.08.2011 09:13:52 Clear Message Queue Entry task added
    30.08.2011 09:13:52 Get VSA account starts...
    30.08.2011 09:13:52 Get VSA account ends.
    30.08.2011 09:13:52 Check if running as VSA account starts...
    30.08.2011 09:13:52 Get VSA account starts...
    30.08.2011 09:13:52 Get VSA account ends.
    30.08.2011 09:13:52 It is running as VSA.
    30.08.2011 09:13:57 Check VSA credentials starts...
    30.08.2011 09:13:57 Check VSA credentials failed
    30.08.2011 09:14:24 Check VSA credentials starts...
    30.08.2011 09:14:24 Check VSA credentials failed
     

  • TonySterling's avatar
    TonySterling
    Moderator
    14 years ago

    So you are logged in on the destination server as the VSA?

    You should be able to grab a dtrace of the Server Migration tool using the cmdline. The process to dtrace is ServerMigration.

  • wg231063's avatar
    wg231063
    Level 2
    14 years ago

    Hi Tony

    I found the problem. The ServerMigration looks for the local group Administrators. Because i am using a german OS the group name is Administratoren. After renaming the group the wizard is working.

     

    Thank you

  • MarkBarefoot's avatar
    MarkBarefoot
    Level 6
    14 years ago

    Hi

    Did you get a DTRACE? Would be interesting to see it. I've taken a note of this and will feedback to Engineering this end.

  • KarlW's avatar
    KarlW
    Level 6
    14 years ago

    Hi

    Thanks for the feedback and analysis.  This issue will be resolved in the next drop of the Server Migration Wizard (no date as yet - but I'll post when it's released).


    Regards

    Karl