Forum Discussion

plslakewood's avatar
13 years ago

single click "recalling" FSA file.

I am running EV FSA 10.0.1 and I have a file server that I have archived files and when I go to the share I can single click on some of the Word 97-2003, Powerpoint 97-2003 and jpeg files and the icon is changed back to the original look. If I right click and try to get properties it "recalls" the file.

To note: no logging is done by the Retrieval task in Dtrace.

Also, this is not the case for PDF files or Word docs that are made with a newer version of Office.

  • Determined that this was caused by the Preview function of Windows Explorer on Windows 2008. De-select the Details bar in explorer and the problem resolved.

  • When I run the Archiving task - Create shortcuts only, the files are fine and properties will show the correct size of 4KB.

     

    Also, this does not happen to all of the word 97-2003 docs.

  • Determined that this was caused by the Preview function of Windows Explorer on Windows 2008. De-select the Details bar in explorer and the problem resolved.