Forum Discussion

narisia's avatar
narisia
Level 2
7 years ago

Size of e-mail not reduced after archiving

I have an User with an e-mail which is archived, but the size of it is still 8MB, the same as before. It has an xlsm file as an attachment.

6 Replies

  • Hi narisia,

    Can you confirm the email is fuly archived ie. icon changed to a shortcut?

    • narisia's avatar
      narisia
      Level 2

      Hello Virgil

      Yes, the icon has changed to the shortcut icon. However, I just noticed that the mail itself does not look like an archived one, it does not have the sentence "This message has been archived." as the other Mails have. It also looks like a non-archived mail if I open it. I also tried to archive it again, bit EV says it already is.

      • VirgilDobos's avatar
        VirgilDobos
        Moderator

        That is strange. I assume you can see the email in EV search, right?