Storage service is not starting after upgrade
I have upgrade my ev server from 7,5 to 8 sp5 and now the storage service will not start, the problem is that the upgrade is trying up upgrade an vault store located on a ev server that is no longer existing. And I not available to delete the old ev server from the the by doing like it is descript below
The message I’m getting is “unable to connect to the storage service” when trying to delete the vault store and could not determine if the enterprise vault server running on server is part of a cluster
That’s also right because the server is close and no longer existing, is there a way to delete at server and the services when the ev server is offline
Hello mias,
The Enterprise Vault server doesn't exist, but does the Vault Store still exist in another EV server? If so, you might need to update the Vault Store location in the Enterprise Vault Directory database and start the storage service. If the VS was deleted/removed, then you need to delete the VS info from the directory DB as well. My suggestion ... open a case with support to assist you further since you need to manipulate the Enterprise Vault databases.
I hope this helps.
