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tcornwall
Level 3
15 years ago
Solved

Synchronizing offline Vault cache taking forever - progress seems frozen

I am trying to create an offline vault cache and the process is taking forever. When I go to the Vault Cache Properties menu, I see that the Header Synchronization > Status > complete, but under Content synchronization it shows: Current Status: Synchronizing Items to download: 23,218 Items to archive: 0 Items in cache: 0 current cache size: 113mb maximim cache size: 6.00gb The problem I have is that I let the synchronization run for 4 days and on multiple PC's and with different users, the process may archive 1,000 items in those 4 days. I need help because I have a user that needs an offline vault and he has over 170,000 emails to put in the vault.
  • If you look in the Administration Console.
    Under Enterprise Vault Server, Right click your server and select Properties.
    On the tab Cache, is there a Cache folder filled in? Does it has enough free space?
    What is the numer of concurrent updates?

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