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zefer's avatar
zefer
Level 4
15 years ago

The server response could not be parsed

Hi All

Have EV v7.5 and today we cant open any archived emails.
When we try, it opens up the email and says at top "There was an error loading this item" and then an error box with "The server response could not be parsed" appears.

I have restarted all the services, IIS and even the server but still no joy. Any ideas?

I have atatched a log of my attempt to access the vault store from Outlook

Thanks
  • Tony

    I just restored IIS from backup and it is now working again!! :)

    IIS must have been completely screwed up.
    Thanks for all your help today, really appreciate it