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Tonaco_pt's avatar
Tonaco_pt
Moderator
3 years ago

the Vault Cache Diagnostics page is not shown result

After upgrading to version 14.1.2 our the "Vault Cache Diagnostics" page does not show any entry.

I check SQL database and there are 18000 entries

select * from ClientVCDiagnostics
order by LogDate

 I checked this Viewing the Vault Cache Diagnostics page and I meet all requirement

again, I'm asking help

  • Hello. I am not sure you can dtrace it, but there might be some logging avalable. I have found that sometimes when such a page does not open, it has to do with permissions on the ASP folders. You might want to check, and grant full access to the VSA account on those.

  • Hi Gertjan,

    I can view the page but it does not have any result. I compare with ExchangeArchivingReports.aspx they have the same NTFS permission.

    I add this issue with the service call I open with archiving issues.

    I'll give feedback when it is resolved

    Again thanks for help.