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nopnop's avatar
nopnop
Level 1
8 years ago

This version of the Enterprise Vault add-in is not compatible with the Enterprise Vault server (V0)

Some IT administrators moved mailbox from an external Infrastructure to our Exchange Server

On old system, some users had they mailbox enabled to EV. After the move on our Exchange server these users received the message "This version of the Enterprise Vault add-in is not compatible with the Enterprise Vault server (V0)" when launch outlook. EV add-in is updated but It try to connect to an old EV server (version 7!). These mailbox are not enabled on our EV server.

is There  a way to know the name of old EV server? In the EV log the name of EV server doesn't appear.

We don't have access to old EV server console. 

is it possibile to remove the connection to old EV server on the mailbox?

 

thanks

 

 

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