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MM2014's avatar
MM2014
Level 3
8 years ago

Unable to archive folders

Dear All,

This is regarding Enterprise Vault file system archiving

We are using EV 11.0.

We have added two folders for archiving under volume. But archiving not happened for these two folders.

Last time when we had open case with Veritas for similar issues Veritas engineer has suggested to rename the folder and it works unfortunately since we have an older version of EV we cant raise a ticket with Veritas. We cant rename folders frequently.

This is windows bug or EV limitations?Need to understand how to proceed? 

 

  • VirgilDobos's avatar
    VirgilDobos
    Moderator
    8 years ago

    Hi there,

    Have you checked the FSA report?

    Also, have you checked the archive point got created?

    • MM2014's avatar
      MM2014
      Level 3
      8 years ago

      Hi Virgil,

      I have run the task in report mode as well as normal mode but both times in the Archiving point summery it won't show the archive point path.However, archive point has created. 

      I have verified eligible files present on the target folders.

       

      • plaudone1's avatar
        plaudone1
        Level 6
        8 years ago

        Hi, 

        It may be that something is corrupting the archive point. You could perform the following to see if it resolves the issue. 

        1. Delete the archive point with command in EV directory.  Path should be the folder where the archive point is present. 

        archivepoints delete \\server\share\archivepoint 

        2. Recreate the archive point with FSAUtility. This is to the volume target that contains the archive point. 

        fsautility -a -s \\server\share 

        You should see that the AP was re-created. 

        3. Run the archiving task again to determine if the AP is seen in the report.  

        A Dtrace of the  EvFsaArchivingTask process on the EV server during archiving would be the only way to determine if something else is going on beyond that. 

        Regards,

        Patrick