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Thomas_L_'s avatar
Thomas_L_
Level 4
12 years ago
Solved

Upgrade EV11 failed with Index Components

Hello,

i want to test upgrade on my demolab EV10.4 to Version 11.  All Features are installed.
Deployment Scanner ist OK no errors.

After starting the upgrade, the setup failed with error in "Index Components" Setup make
an roolback but IndexService never start. Error is "web.config" failed.

I reinstall the Index.msi from 10.4 media and ist running nromaly under 10.4.

Try upgrade again. Same error on Index Componemts.

Any Idea?

 

Thanks

  • mmhh :-) it looks like i found the error.

    The Install Medium was on FileShare. When i copy it local the installation is running

    without error :-)

    Thanks for help

4 Replies

  • Did you try running the installation with msiexec logging enabled, and then reviewing the log file? (Try searching for value 3)

    Did you run Deployment Scanner from EV 11 - or EV 10.0.4?

  • Hello Rob,

    Deployment Scanner is from Version 11 and it´s OK. How to enabled msi-logging?

     

  • mmhh :-) it looks like i found the error.

    The Install Medium was on FileShare. When i copy it local the installation is running

    without error :-)

    Thanks for help