Forum Discussion

Dan_A1's avatar
Dan_A1
Level 4
3 years ago

Veeam Backup 11a and Enterprise Vault 14.1

I have been backing up Enterprise Vault using Veeam Backup and Replication for years. Recently, my pre and post scripts to set and clear the backup mode stopped working. Access is denied (Event ID 7046) events are being written to the event log. Any idea why this may be occurring?

Unable to set Vault Store Backup Mode.
Reason:Access is denied. (0x80070005)

backup
Enterprise Vault
veeam
  • GertjanA's avatar
    GertjanA
    Moderator
    3 years ago

    Hello,

    Is that backup service running under a service account? Did the account change?

    Are you running the scripts using a scheduled task? Did the account under which the tasks run change?

    You need to verify which account is used, and make sure that is in the appropriate EV Role.

  • AndrewB's avatar
    AndrewB
    Moderator
    3 years ago

    Seems like your account's permissions were changed or the password was changed or expired.