Forum Discussion

  • Same issue here, even writes to wrong language folder (1043 for dutch instead of 1033 for english). That might be an OS-install issue. However. On W7 we see the same issue. The problem is that the installer (SMS) has proper rights to install, but users do not.

    A 'workaround' as described by Symantec is to grant users 'power user' rights to the msmapi folder...

    9 client same issue.

     

    We tried this: http://www.symantec.com/business/support/index?page=content&id=TECH126007

    Only having an admin copying the mapisvc.inf from the 1043 to 1033 makes vv available....

  • Hi Guys,

    I want to bring this topic to the surface again ...

    I also have problems enabling Virtual Vault on Win7 pc's and laptops.

    The installation or distribution of the EV add-on in Outlook is working fine, but when the user opens Outlook with Vault Cache and VV enabled, VV is not showing in the Outlook interface.

    Reason: After enabling the EV add-in in Outlook, the add-in wants to write a MAPISVC file in C:\Program Files\Common Files\system\MSMAPI folder which is ... angry secured by UAC. Even if the user is a local admin, UAC prevents the writing of the file. 

    Solution (workaround): Give the group "Users" 'modify' rights on the MSMAPI folder instead of the default 'Read & execute' rights.

    Is this the only way to solve this? I hoped that "support for Windows 7" would at least cover this issue.

    Does anyone has same experiences? Other ways to solve this?

    Thanks!

     

    Rudy

     
      

     

  • only time i've seen that is when you haven't yet fully completed the head synchronization (MDC)