Forum Discussion

Sortid's avatar
Sortid
Level 6
14 years ago
Solved

VNX for file

Hi,

We are looking to implement VNX VG2 gateways to leverage a file storage solution for our EV environment, which is currently hosted on CX4-960s as block storage.  The gateways will sit in between the servers and arrays to provide the file access, and we will be replicating the storage between sites as part of our DR strategy.  The VNX devices aren't listed in the compatibility guide.  The DART version is 7.0.14.  Is this something Symantec support?

Thanks.

Enterprise Vault
Information Governance
  • MarkBarefoot's avatar
    MarkBarefoot
    14 years ago

    If something hasn't been certified and published, it means we haven't tested against it. This doesn't mean that it will or won't work but you could be in a unsupported configuration if you called in.

    I'm trying to find where it states in the support policies, but I can't access them all. Take a look at your own and it will state it in there. The only issue is, if unsupported and has a problem, and the TSE takes a look and gets stuck they won't be able to advance it. It's normally prudent to use certified items.

  • MarkBarefoot's avatar
    MarkBarefoot
    Level 6
    14 years ago

    If something hasn't been certified and published, it means we haven't tested against it. This doesn't mean that it will or won't work but you could be in a unsupported configuration if you called in.

    I'm trying to find where it states in the support policies, but I can't access them all. Take a look at your own and it will state it in there. The only issue is, if unsupported and has a problem, and the TSE takes a look and gets stuck they won't be able to advance it. It's normally prudent to use certified items.