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  • You'll need a 3rd party extension tool to archive those items.

  • it's possible but not natively. you pretty much have two options for archiving instant messaging and social media and they are Globanet and Actiance. however, i would research them very carefully and make sure you choose the best one for you and the best one based on their future with symantec so you're not in a bad position 12 months from now.

     

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