marianh
14 years agoLevel 3
Cannot file a case
When I enter my "Symantec Support Contact ID number "(15 digits) in "Technical Contact ID" I get this error:
Solution was contacting support by e-mail.
When I enter my "Symantec Support Contact ID number "(15 digits) in "Technical Contact ID" I get this error:
Solution was contacting support by e-mail.
OK, inline pictures are forbidden, so here's the error message:
The MySupport application has encountered a program error.
There is a related issue reported here:
https://www-secure.symantec.com/connect/forums/symantec-mysupport-has-not-been-working-over-week
Solution was contacting support by e-mail.