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janrip's avatar
janrip
16 years ago
Solved

Corporate

I am trying to remove corporate symantec from an office computer, but when i put in password to remove it gives me and error message of "1921 symantec antivirus could not be stopped. verify you have priveledges to stop system services" what do I do?
General Veritas
Inside Veritas
Windows

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  • sandeep_sali's avatar
    sandeep_sali
    Level 3
    16 years ago

    Incorrect permissions cause this problem. To fix the problem, follow the directions in the document :

    http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2002103013521548


    If the problem persists, manually uninstall the previously installed version of the program, and then reinstall Symantec AntiVirus server.


    For manual uninstallation :-
    http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2002031914291648

  • Ajit_Jha's avatar
    Ajit_Jha
    Level 6
    16 years ago
    Simply download the atest Cleanwipe utility to remove Symantec from ur machine.