Install Failed - installation roll back while in processing
Dear team,
I'm on project upgrade SEP version 11 to version 12.1.4100
I was builded up SEPM successful and extract packages SEP client version 12.1.4100
Last time I'm remote deploy SEP client to all clients. Some computer are upgrade to version 12.1.4100 successful, remain clients I have to manual upgrade.
Strange thing that is I'm manual upgrade for remain computer almost unsuccessful, even I tried to install that package for new computer (not upgrade) It's roll back installation on midle process. After that I tried againt, it requested to reboot to continues. I tried again and it rolled back again....
Please see attach file for detail log.
Appreciate any help !
Brs,
Try this
Certificate error occurs when attempting to install or upgrade Symantec Endpoint Protection
Article:TECH218029 | Created: 2014-06-03 | Updated: 2014-06-03 | Article URL http://www.symantec.com/docs/TECH218029 Certificate error occurs when attempting to install or upgrade Symantec Endpoint Protection
Article:TECH218029 | Created: 2014-06-03 | Updated: 2014-09-19 | Article URL http://www.symantec.com/docs/TECH217284 Post the SEP_INST.log and SIS_INST.log files to review root cause.
What logs do I need to gather in order to troubleshoot a failed SEP 12.1 client installation?
