I have removed Symantec AV corporate edition and Endpoint management off our windows 2000 server using Add/Remove Programs. However, registry entries still remain and files still remain in all users accounts. I understand tech support has a removal tool. Please send to me.
If it is Norton then use http://www.symantec.com/norton/support/kb/web_view.jsp?wv_type=public_web&docurl=20080710133834EN&ln=en_US
If it is Symantec then you may need to call CustomerSupport to get CleanWipe (https://www-secure.symantec.com/connect/forums/how-get-clean-wipe)
Please contact Symantec Support to get the Cleanwipe tool.
Online - https://mysupport.symantec.com/
Phone - http://www.symantec.com/business/support/contact_techsupp_static.jsp
contact technical support at 1-800-634-4747 to get the clean wipe tool
manuall uinstall steps
http://www.symantec.com/business/support/index?page=content&id=TECH99631&locale=en_US
Hi all,
To get the cleanwipe utility you may do the following:
Online: https://mysupport.symantec.com/
Phone: 1-800-634-4747 opt 1 for North American Region.
*For other regions click:
http://www.symantec.com/business/support/contact_techsupp_static.jsp
Hope you will try it.
Regards,
Angel
