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kahamom's avatar
kahamom
16 years ago

Norton 2009 reinstall

 Help- My dell suffered a momentary cardiac arrest- I had to install a new hard drive- and previously had Norton 2009- the full package installed- is there anyway to reinstall- all i can find is Norton 2010- and I dont have to renew til Jan or Feb- any help is much appreciated!
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  • Thomas_K's avatar
    Thomas_K
    Level 6
    16 years ago
    You might be able to get some help through the Symantec Sales Chat site.

    https://sales.liveperson.net/hc/71097838/?cmd=file&file=visitorWantsToChat&site=71097838&SV!chat-button-name=chat-sales-business-english&SV!chat-button-room=chat-sales-business-english&referrer=(button%20dynamic-button:chat-sales-business-english(Symantec%20Endpoint%20Protection%3A%20Purchasing%20Options%20-%20Symantec%20Corp.))%20http%3A//www.symantec.com/business/products/purchasing.jsp%3Fpcid%3Dpcat_security%26pvid%3Dendpt_prot_1&SESSIONVAR!skill=sales-business-english

    Or you can post your issue in the Norton Community.

    http://community.norton.com/norton/?category.id=nis

    BTW, this forum is for Enterprise product support.

    Best,
    Thomas


  • Thomas_K's avatar
    Thomas_K
    Level 6
    16 years ago
    Hi Kahamom,

    This page may be helpful. "I want to re-download my Norton product"  -

    http://www.symantec.com/norton/support/kb/web_view.jsp?wv_type=public_web&docurl=20080514162318EN&selected_nav=1&pvid=

    If you have a Norton 2005 product or its previous version purchased more than a year ago, you will not be able to re-download the product. If you have a Norton 2006 product or its later version, please follow the steps to re-download the product.