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sprinter200's avatar
sprinter200
16 years ago

Symantec support

At this writing, I have been on hold listening to oldies for 1hr and 58 minutes, are the products that bad that one needs to be put on hold for a technician for over two hours by the time I finish this, I have to keep holding but this is more than just ridiculous, I will never recommend your product if this is the type of support that comes with it.
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1 Reply

  • Thomas_K's avatar
    Thomas_K
    Level 6
    16 years ago

    Try opening a case through the online portal.

    https://mysupport.symantec.com/

    What product are you calling about? You may find answers here in the Connect community.

    https://www-secure.symantec.com/connect/forums

    Try running a search on your problem.



    Best,
    Thomas