Forum Discussion

Tony_Sutton's avatar
Tony_Sutton
Level 2
11 years ago

Unable to raise Technical case - Server Error

Hi all,

I am trying to raise a new Technical case with MyConnect and when I type in the product name, I keep getting this error message - "Unable to connect to the server (Server Error).". I've been trying for the past 30 minutes.

I am unable to call to raise a case.

Is there a server issue on your side?

Thanks,

Tony

Inside Veritas
Veritas Community
Windows Server (2003-2008)
  • Tony_Sutton's avatar
    Tony_Sutton
    11 years ago

    Just spoke to someone via chat - he said there is an Maintenance going on at that time.

    I can't call as I am deaf. ;-)

  • _r___'s avatar
    _r___
    Level 6
    11 years ago

    No issues on this end.

    Are you having the same issue calling? No answer?
     

  • Tony_Sutton's avatar
    Tony_Sutton
    Level 2
    11 years ago

    Just spoke to someone via chat - he said there is an Maintenance going on at that time.

    I can't call as I am deaf. ;-)

  • _r___'s avatar
    _r___
    Level 6
    11 years ago

    Gotcha :)

    Hopefully should be resolved soon. I was able to open one but who knows :)