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Looking_Glass's avatar
14 years ago

VPSHELLRES.DLL not found

I recently uninstalled Symantec Endpoint Protection (SEP).  However, it looks like a .dll file VPSHELLRES.DLL has now become problematic.  Microsoft as well as numerous sources on the web say that this is a Symantec file.  Trouble is, whenever I try to delete or copy a file on my computer, I get a dialog box that says that VPSHELLRES.DLL cannot be found.  Click past it and you can proceed, but it is VERY annoying.

I managed to find a website that has this file for downloading and I placed it in my C:\Windows folder, but to no avail.  I searched for a reference to the file in my registry, but can't find it, so I don't understand why it is even being invoked.  I'm running Windows XP 32-bit.

1 Reply

  • There may be a remnants of SEP on your system, see this Symantec KB for manual uninstall preceedures.

    http://www.symantec.com/business/support/index?page=content&id=TECH96924&locale=en_US

    If that fails to do work for you, you can contact support and have them supply you the Cleanwipe tool for removing all traces of SEP.

     

    http://www.symantec.com/business/support/contact_techsupp_static.jsp

     

    Regards,

    Thomas