Forum Discussion

NBU_maikel's avatar
NBU_maikel
Level 3
3 years ago

Infoscale 7.4.2 VRTSvxvm failed to install

During installation of 7.4.2 on RHEL 8 the installer wrongly reports that VRTSvxvm failed to install.

The installer is patched with CPI_7.4.2_P23.pl

Is there a hotfix available or any other workaround to have the installation correctly reported as this gives us some headache during automation in Ansible?

  • VineetMishra's avatar
    VineetMishra
    Level 3
    3 years ago

    Hi ,

    Sorry for the inconvenience caused.

    I will need more information to dig into the root cause about this issue. 

    Few questions:

    1- You mentioned Ansible here. Your failure was while using Veritas provided Ansible module or you are automating in some other way mixing CPI and Ansible?

    2- You mentioned CPI patch here, issue occurred while using CPI or Veritas provided Ansible module?

    3- Please provide the respective logs and steps to reproduce. 

     

    Is it possible to open support case where all the information can be logged?

     

    Thanks