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Arturo_Lopez's avatar
Arturo_Lopez
Level 5
10 years ago

Appliance traps snmp

Hi,

Recently we have two new appliances 5230 and in the integration with the supervision system we will need to test the SNMP traps. I read the documentation and I don't found nothing about to send a test trap to test SNMP.

How i can test the SNMP for see that send correctly to the supervision system?

Backup and Recovery
Linux
Monitoring
NetBackup Appliance
  • Arturo_Lopez's avatar
    Arturo_Lopez
    Level 5
    10 years ago

    hello,

    I test again and the only that appear in the appliance console is :

    appliance:/home/maintenance # snmptrap -Ci -v 2c -c public -t 2 10.252.48.222 '' 1.3.6.1.4.1.393.3.9.1.16 1.3.6.1.4.1.393.3.9.1.16 i 1
    snmpinform: Timeout

    I put a snoop in the remote host that receive the SNMP Traps :

    appliance-> ov-lh        UDP D=162 S=34170 LEN=100
    appliance-> ov-lh        UDP D=162 S=34170 LEN=100
    appliance-> ov-lh        UDP D=162 S=34170 LEN=100
    appliance-> ov-lh        UDP D=162 S=34170 LEN=100
    appliance-> ov-lh        UDP D=162 S=34170 LEN=100
    appliance-> ov-lh        UDP D=162 S=34170 LEN=100
    appliance-> ov-lh        UDP D=162 S=39110 LEN=100
    appliance-> ov-lh        UDP D=162 S=39110 LEN=100

    I see the traffic buy i don't see the traps. It's normal that we have a Timeout?

    Regards

     

     

  • CRZ's avatar
    CRZ
    Level 6
    10 years ago

    I Googled your error and it seems to indicate that the user running the snmpinform command does not have write privileges on /var/lib/net-snmp, but as this is not a NetBackup error, we have now moved firmly out of an area where I feel I can offer authoritative advice.  ;-)  Good luck!

    (For instance, http://sourceforge.net/p/net-snmp/bugs/1706/)

  • Arturo_Lopez's avatar
    Arturo_Lopez
    Level 5
    10 years ago

    Ok, I don't know that we need to elevate to root for test SNMP. 

    We launch the command and the output:

    snmpinform: Timeout
    read_config_store open failure on /var/lib/net-snmp/snmpapp.conf
    read_config_store open failure on /var/lib/net-snmp/snmpapp.conf
    read_config_store open failure on /var/lib/net-snmp/snmpapp.conf

    What's the meaning of this output? It's a problem with the configuration or a problem with the comunication.

    The version of the Appliance is 7.6.0.4 on Appliance 5230.

    Regards.

     

  • CRZ's avatar
    CRZ
    Level 6
    10 years ago

    You still have not revealed the version on your Appliance?

    From the TechNote, it looks like you need to issue a command from the Appliance such as:

    snmptrap -Ci -v 2c -c public -t 2 <IP.addr.of.server> '' 1.3.6.1.4.1.393.3.9.1.16 1.3.6.1.4.1.393.3.9.1.16 i 1

     

  • Arturo_Lopez's avatar
    Arturo_Lopez
    Level 5
    10 years ago

    Hi, I revised the information buy I don't know how I make a test from Appliance to server that collect the traps SNMP. In this document  http://symantec.com/docs/TECH208354 appear something about a command and script but i don't understand how to configure the options.

     

  • CRZ's avatar
    CRZ
    Level 6
    10 years ago

    I believe this documentation may help you:

    Testing SNMP packets are being sent out an interface on Netbackup Appliances
     http://symantec.com/docs/TECH208354

    Symantec NetBackup 52xx and 5330 Appliance SNMP Trap Reference Guide – Release 2.6.1.2
     http://symantec.com/docs/DOC8197

     
    (You didn't say what version, but 2.6.1.2 is the latest version of this guide.)