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Gabriel-A's avatar
Gabriel-A
Level 3
4 years ago

creating new user account fails with [Error] Group name=[NBALocalAdmins] not found. Add the group b

Hi all,

 

we have many netbackup appliances with version 3.1.2

 

we are trying to create new user account, and then grant some preveleges.

 

upon trying to create the account via cli on many of the appliances it failes:

 

XXXXXX.LocalUser> Users Add <our new user here>
>> New Password for user XXXXX:
>> Confirm password for user XXXXX:
- [Error] Group name=[NBALocalAdmins] not found. Add the group before granting/revoking privileges
 
checking all appliances that the operation failed shows that there is no such group:
[NBALocalAdmins]
 
on the appliances that work as expected this group is present.
 
any advise is more then welcome as our veritas case has no progress for more then a week now.
 
thank you in advance,
Best regards,
Gabriel

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