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RansOupZI's avatar
RansOupZI
Level 3
9 years ago
Solved

NetBackup Appliance 5240 HBA

Hi All,

We have a new NetBackup Appliance 5240. We have 4 HBA cards on slot 2, 4, 5 and 6. All zone correctly at the switch level. Hardware compatibility wise is compatible.

Slot 2 Port 2 for San Storage (VMware Datastore)

Slot 5 Port 1 For Tape Library

Slot 6 Port 1 For San Clients

Issues faced:

The Storage FC port light is kept flickering although the zoning is done correctly. Is there a way to troubleshoot this problem.

Thanks.

  • Marianne's avatar
    Marianne
    9 years ago

    Please read through the section in Appliance Admin Guide that I have mentioned above.

    It explains on page 265 which ports are used for Fibre Transport on the different Appliance models. 

    ■ NetBackup 5220 - FC HBA cards in slots 2 and 4
    ■ NetBackup 5230 and NetBackup 5330 - FC HBA cards in slots 5 and 6
    ■ NetBackup 5240 - FC HBA cards in slots 5 and 6

    The NetBackup 5240 Appliance and Storage Shelf Product Description explains on page 19 and 20 the PCI slot layout. 

    NetBackup 52xx Appliance Documentation : http://www.veritas.com/docs/000002217 

  • You're trying to use an invalid configuration.  You must use a minimum of 2 ports for SAN Client, so you'd want to use Slot 5 port 1 for SAN Client as well and move your tape connection perhaps to Slot 5 port 2.

    You could start troubleshooting this by looking at the FC configuration and making sure everything is seen properly as initiator/target ports, and what the initiator ports are seeing by logging into the CLISH and looking at Manage>FibreChannel> Show.  I wouldn't bother with troubleshooting anything else until the configuration is correct, though.

    • RansOupZI's avatar
      RansOupZI
      Level 3

      Hi All,

      Thanks for the replies. 

      Please do enlighten further on this if my team and I left out something or misconfigured

      We in fact are moving from our initial NetBackup Appliance 5220.

      So the previous configurations for our old appliance is:
      Slot 2: San Client Port 1
      Slot 3: Tape Library Slot 1
      Slot 4: Storage Slot 2

      Basically we are just moving over to the newly purchase NetBackup Appliance 5240.

      Appreciated.

      • Marianne's avatar
        Marianne
        Level 6

        Please read through the section in Appliance Admin Guide that I have mentioned above.

        It explains on page 265 which ports are used for Fibre Transport on the different Appliance models. 

        ■ NetBackup 5220 - FC HBA cards in slots 2 and 4
        ■ NetBackup 5230 and NetBackup 5330 - FC HBA cards in slots 5 and 6
        ■ NetBackup 5240 - FC HBA cards in slots 5 and 6

        The NetBackup 5240 Appliance and Storage Shelf Product Description explains on page 19 and 20 the PCI slot layout. 

        NetBackup 52xx Appliance Documentation : http://www.veritas.com/docs/000002217 

  •  

    You need 2 or 4 ports for SAN Client.

    See this section of Appliance Admin Guide:

    Settings > Network > Fibre Transport 

    FT option
    Enable SAN Client Fibre Transport on the Media Server (use FT for backups to this appliance)
    ■ 2 target port Fibre Channel connection
    ■ 4 target port Fibre Channel connection 

    Description:
    ■ NetBackup 5240 - FC HBA cards in slots 5 and 6 

    By default, the option is disabled and all ports are in the initiator mode.
    When the option is enabled and 2 target port Fibre Channel
    connection is selected, Port 1 on all affected FC HBA cards is
    set to the target mode. The appliance can now use these ports
    for deduplicated backups with the use of FT.