Netbackup Appliance 5240 initiator port LINKDOWN status

Question

Hello,I wanted to connect the&nbsp;Initiator ports to SAN switch to be able to configure Tape library, but it is still showing me LINKDOWN status please assist.below is the output:**** Drivers ****qla2xxx is loadedwindrvr6 is loadedqla2x00tgt is loadedscst is loadedscst_user is loaded**** Ports ****Bus ID&nbsp; &nbsp; &nbsp; &nbsp;Slot Port Port WWN Status&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Physical State Configuration Type Speed Remote Ports06:00.0&nbsp; &nbsp; &nbsp; Slot5 1&nbsp; &nbsp; &nbsp; 21:00:00:-&nbsp; &nbsp; Disconnected&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Target Target(FTMS)&nbsp; &nbsp; &nbsp; 0 gbit/s ------------06:00.1&nbsp; &nbsp; &nbsp; Slot5 2&nbsp; &nbsp; &nbsp; 21:00:00:-&nbsp; &nbsp; Disconnected&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Target Target(FTMS)&nbsp; &nbsp; &nbsp; 0 gbit/s ------------07:00.0&nbsp; &nbsp; &nbsp; Slot6 1&nbsp; &nbsp; &nbsp; 21:00:00:-&nbsp; &nbsp; Disconnected&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Target Target(FTMS)&nbsp; &nbsp; &nbsp; 0 gbit/s ------------07:00.1&nbsp; &nbsp; &nbsp; Slot6 2&nbsp; &nbsp; &nbsp; 21:00:00:-&nbsp; &nbsp; Disconnected&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Target Target(FTMS)&nbsp; &nbsp; &nbsp; 0 gbit/s ------------81:00.0&nbsp; &nbsp; &nbsp; Slot4 1&nbsp; &nbsp; &nbsp; 21:00:00:-&nbsp; &nbsp; Linkdown&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Initiator Initiator&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; 8 gbit/s81:00.1&nbsp; &nbsp; &nbsp; Slot4 2&nbsp; &nbsp; &nbsp; 21:00:00:-&nbsp; &nbsp; Linkdown&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Initiator Target(MSDP)&nbsp; &nbsp;8 gbit/s82:00.0&nbsp; &nbsp; &nbsp; Slot2 1&nbsp; &nbsp; &nbsp; 21:00:00:-&nbsp; &nbsp; Linkdown&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Initiator Initiator&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; 8 gbit/s82:00.1&nbsp; &nbsp; &nbsp; Slot2 2&nbsp; &nbsp; &nbsp; 21:00:00:-&nbsp; &nbsp; Linkdown&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Initiator Target(MSDP)&nbsp; &nbsp;8 gbit/sTonySterling&nbsp;Marianne&nbsp;RiaanBadenhorst&nbsp;Thank You.

sdo · Answer

1) Are the SAN switch ports enabled?2) Are the SAN switch ports configured at a fixed speed, or auto-negotiate?3) Are the SFP in the SAN switch ports of the correct type and correct wavelength and correct speed?4) Are the A &amp; B strands of the fibre cable orientated correctly? (sometimes some infrstructure looms have them crossed)5) Does the SAN switch port report seeing any light at all, any signal at all?6) Do you have a light level detector that you can plug in?

dawitayele · Answer

Hi&nbsp;sdo&nbsp;I changed the cables and ports then rebooted the appliance it is online now:I can now proceed to ask the SAN admin to Zone it for me.Bus ID Slot Port&nbsp; &nbsp; &nbsp; &nbsp; Port WWN&nbsp; &nbsp; &nbsp;Status&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Physical State&nbsp; &nbsp; &nbsp; Configuration Type&nbsp; &nbsp; &nbsp;Speed Remote Ports06:00.0 Slot5 1&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; 21:00:00&nbsp; &nbsp; &nbsp; &nbsp; Disconnected&nbsp; &nbsp; &nbsp; &nbsp;Target&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Target(FTMS)&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; 8 gbit/s ------------06:00.1 Slot5 2&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; 21:00:00&nbsp; &nbsp; &nbsp; &nbsp;Linkdown&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Initiator&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Initiator&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;8 gbit/s07:00.0 Slot6 1&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; 21:00:00&nbsp; &nbsp; &nbsp; &nbsp;Disconnected&nbsp; &nbsp; &nbsp; &nbsp;Target&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Target(FTMS)&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;0 gbit/s ------------07:00.1 Slot6 2&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; 21:00:00&nbsp; &nbsp; &nbsp; &nbsp;Linkdown&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Initiator&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Initiator&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;8 gbit/s81:00.0 Slot4 1&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;21:00:00&nbsp; &nbsp; &nbsp; &nbsp; Online&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Initiator&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Initiator&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;8 gbit/s81:00.1 Slot4 2&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;21:00:00&nbsp; &nbsp; &nbsp; &nbsp; Linkdown&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Initiator&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Target(MSDP)&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;8 gbit/s82:00.0 Slot2 1&nbsp; &nbsp; &nbsp; &nbsp; 21:00:00&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Online&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Initiator&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Initiator&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; 8 gbit/s82:00.1 Slot2 2&nbsp; &nbsp; &nbsp; &nbsp; 21:00:00&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Linkdown&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Initiator&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Target(MSDP)&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;8 gbit/sThank YouDavid

dawitayele · Answer

sdo&nbsp;1) Are the SAN switch ports enabled? YES2) Are the SAN switch ports configured at a fixed speed, or auto-negotiate?&nbsp; &nbsp;auto-negotiate3) Are the SFP in the SAN switch ports of the correct type and correct wavelength and correct speed? YES4) Are the A &amp; B strands of the fibre cable orientated correctly? (sometimes some infrastructure looms have them crossed) YES5) Does the SAN switch port report see any light at all, any signal at all? NO6) Do you have a light level detector that you can plug in? NO

dawitayele · Answer

Target ports seem ok but the initiators are still LINKDOWN. I&nbsp;connected the FC cable to Slot5&nbsp; port 1&nbsp; and Port 2.**** Drivers ****qla2xxx is loadedwindrvr6 is loadedqla2x00tgt is loadedscst is loadedscst_user is loaded**** Ports ****Bus ID Slot Port&nbsp; &nbsp; &nbsp; &nbsp; Port WWN&nbsp; &nbsp; &nbsp;Status&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Physical State&nbsp; &nbsp; &nbsp; Configuration Type&nbsp; &nbsp; &nbsp;Speed Remote Ports06:00.0 Slot5 1&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; 21:00:00&nbsp; &nbsp; &nbsp; &nbsp;Fabric&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Target&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Target(FTMS)&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; 8 gbit/s ------------06:00.1 Slot5 2&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; 21:00:00&nbsp; &nbsp; &nbsp; &nbsp;Linkdown&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Initiator&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Initiator&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;8 gbit/s07:00.0 Slot6 1&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; 21:00:00&nbsp; &nbsp; &nbsp; &nbsp;Disconnected&nbsp; &nbsp; &nbsp; &nbsp;Target&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Target(FTMS)&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;0 gbit/s ------------07:00.1 Slot6 2&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; 21:00:00&nbsp; &nbsp; &nbsp; &nbsp;Linkdown&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Initiator&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Initiator&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;8 gbit/s81:00.0 Slot4 1&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;21:00:00&nbsp; &nbsp; &nbsp; &nbsp; Linkdown&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Initiator&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Initiator&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;8 gbit/s81:00.1 Slot4 2&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;21:00:00&nbsp; &nbsp; &nbsp; &nbsp; Linkdown&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Initiator&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Target(MSDP)&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;8 gbit/s82:00.0 Slot2 1&nbsp; &nbsp; &nbsp; &nbsp; 21:00:00&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Linkdown&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Initiator&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Initiator&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; 8 gbit/s82:00.1 Slot2 2&nbsp; &nbsp; &nbsp; &nbsp; 21:00:00&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Linkdown&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Initiator&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Target(MSDP)&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;8 gbit/s&nbsp;

sdo · Answer

7) Are the SAN switch ports licensed ?8) I assume Brocade SAN switch, so can you share the output from a "portshow" and from an "sfpshow" for just one of the SAN switch ports that is connected to Appliance initiator ? &nbsp;please.

Forum Discussion

Netbackup Appliance 5240 initiator port LINKDOWN status

Related Content

Updating Netbackup Appliance 5250 to 10.2.0.1

NetBackup Flex Appliance Tape Library

NETBACKUP APPLIANCE IMPLEMENTATION

netbackup appliance 5240 doesn`t boot

NetBackup Appliance

Recent Discussions

Important: Upgrade Your Appliance Releases to continue getting OS Vulnerabilities Fixes

NetBackup Flex Appliance 5.1 is now available

Security Patch 1 for NetBackup Appliance 5.3.0.1 MR3 is now available

pairing 2 flex appliances for replication failed

NetBackup Flex Scale 3.2.100 is now available